FAQS

  • How do you control the film/glass in Transparent or opaque status?

    The glass/film will be transparent when the power is on, and opaque when off (normal condition).

  • Where can I buy Ghost Glass products?

    For quotes, please contact us directly for the Ghost Glass products.

  • What is the expected life of your products?

    The life span for our PDLC smart film is more than 50,000 hours on transparent when keeping the film left ‘on’ for 8 hours/day. If the film is kept on every day for year, the film will last approx 17 years.

  • Does your smart film protect from UV rays?

    Yes. Ghost Glass Film is 99.99% UV protective in both transparent and opaque states.

  • Do I need glue to adhere the smart film?

    No. The film has a self-adhesive layer which you paste onto the existing glass directly without any help of glue.

  • How is the smart film packaged?

    For shipments, we use a standard tough carton box + roller. The film, depending on the length ordered, will ship via FedEx freight.

  • What’s the lead time for your products?

    Normally, the lead time for our film from order to delivery is 12-20 working days depending on the required film dimensions and quantities. We can provide an estimated lead time at the time of order.

  • What is the electricity consumption and working voltage for your product?

    Electricity consumption: 6W/square meter Working voltage: 60-65VAC. Basically, the film will work with any standard outlet. For larger projects, we recommend hard-wiring the film to the power source. An electrician will be able to wire the film.

  • What’s the maximum size of the product you can supply?

    Cut to order, the maximum width is 5.9 feet. Length is unlimited.

  • How can I get a sample? What’s the standard sample size?

    Our sample kit includes a 6”x6” piece of Ghost Glass film that is pre-wired for you to apply to any clean glass surface. Each sample is connected to a battery-operated power supply with button control on/off.

  • Can I cut the Ghost Glass film or do I need a special machine?

    If the film is a little larger than the size you need, you can use sharp scissors or a blade to cut off the edge of the film in order to adjust the size. For large-size cutting, a special cutting table is required.

  • Do you need special skills and tools to install the film? A professional installer?

    For larger projects, an electrician, builder, or window professional will be needed. Residential windows and smaller projects can be self-installed.

  • Is it difficult to connect the AC wires?

    Connecting the AC wires will require close attention to instruction and detail. In large orders, we supply the tools and accessories needed to attach the wires to the film.

  • Does Ghost Glass Film help with energy savings?

    Yes! While blocking 99.99% of UV rays in both on and off states, our film will reduce HVAC costs.

  • How quickly does the film change from Opaque to transparent?

    Once installed, Ghost Glass Film is on-demand. Via remote control, the film turns on and off in less than one second. The remote control range for Ghost Glass is over 100 yards.